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Posted by / 30-Dec-2017 02:58

Recipient policy not updating email addresses

Hello, We have a user that was setup as a mail contact with his personal email address.

They also added an internal secondary SMTP address using the companies domain.

I received a request to create a new company account for that user.

I went into the contact information in Exchange 2010 and tried to remove the secondary domain email address so I can now use that for the AD account.

My question is: 1-How do we mass delete those internal email addresses for these mail contacts, taking care not to affect our internal users?

2-How do we stop Exchange (more precisely i guess, the recipient policy) from creating those internal addresses for new mail contacts?

I don't want to remove the contact just yet as I want to make sure they are ok with us removing it completely.

For emails to be sent and received by a recipient, email address is required.

Email address is made up of local part, @ symbol, then SMTP domain name. Order can be important if you have many email address policies.

I added another SMTP address and was able to remove from that contact with no issue.

Any idea on why I can remove an SMTP address from a contact? use Powershell to disable updating email address from recipient policy for all such contacts.

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When you install Exchange 2016, a default email address policy is created by default. As you can see above there is default policy created and the status is applied. So make sure you’ve configured accepted domain before configuring email address policy. The email address policy has now been created but not applied. Once it is applied, you can go to recipients features pane and select mailboxes tab.

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