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You can change your account status in or Skype, but every time you sign in to Outlook.com, you find your account status is reset to ‘Available’. Read: How to find out if Microsoft Services like are down or not.
In the second category, you may observe issues related to email account appearing as: The issue is noted with users having multiple account aliases.
Thereafter, under Account Information, choose ‘Add Account’ E-mail Account, and then enter your name.
When done, enter the address and password of the email account that you want to add. Finally, click ‘Finish’ when you see ‘congratulations’ message and then restart Outlook.
To avoid any problem related to the above issue, go to and sign in to your account. If you are using Outlook for Windows, remove and re-add the account.
You can Add your account in Outlook for Windows by, Opening Outlook and selecting the File tab.
When this happens, it’s advisable to take no action as a fix for such issues are rolled out automatically by the service provider.
This affects email from Outlook.com, Office 365, or an Exchange Server 2016 running on Windows Server 2016. At other times, users may experience problems with bookmarks or My status always showing as Available. You mainly notice your account status appearing next to your account picture.
This is to let your and Skype contacts know whether you are available to chat or ready to receive a Skype call. Stay signed in (even when the browser is closed) by selecting the ‘Keep me signed in’ box at the sign in prompt.
Outlook will start the process to repair the Outlook account.
It will enable network connection, search for the email account settings and log on to the server to confirm that all is fine.
The author Hemant Saxena is a post-graduate in bio-technology and has an immense interest in following Windows, Office and other technology developments. Creating a System Restore Point first before installing a new software, and being careful about any third-party offers while installing freeware is recommended.