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Conversations from these channels will be funnelled into the Message dashboard for your agents to manage and respond to at scale.
New channels will be added over the course of the year.
However, the feature set for the Lite package is limited.
For example, only one active conversation (concurrent chat) is permitted at any time, and most customization options are disabled.
If you choose to upgrade later, the disabled features and agents can be re-enabled again. Live Chat is one of the best ways to grow a fledgling business, and one of our missions is to make Live Chat available to everyone.
Still, we have taken care to ensure that the Lite package is a very attractive and affordable option for startups.
Agents are your organization's team members who will log into the Dashboard and respond to your customer’s chats.
It's like a private chat room for your small group. Now, you can coordinate with coworkers, organize a game night, and keep in touch with family all in the same place. Add anyone from your phone book and they will immediately be able to chat with the group. Learn more about Group Me over SMS They say more than a sentence ever could.
Snap a pic on the go or share an old one to relive some memories together. Or, if you have a meeting, easily mute everything for a while.